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All timber is dried to a moisture content of 10% or less, this will hopefully stop the wood from bowing/splitting or cracking. It is up to the buyer to ensure the product is kept oiled and not submerged in water aswell as being kept in a moisture free and stable environment regarding heat. A full set of maintenance/care instructions will be emailed over upon dispatch, please also get in touch if you require any further assistance regarding the product as we want you to get many years use out of it.
MAKING UP ORDER:
Please note most items are made to order, which generally takes about a 5days/1week currently. As soon as the order is made up and ready to be dispatched, we will message courier and tracking details.
We will need an email address and telephone number for the courier company to send you notifications of delivery as well as getting in touch in case of any problems
DELIVERY:
We currently only deliver to mainland UK
We cannot deliver to:
Northern Ireland
Highlands
Islands
Some Scottish postcodes (please enquire if unsure)
Please note that there are postage/delivery surcharges to certain areas. Please see the map in the images. Anything which is not RED will incur additional fees. Please note that these fees are applicable to certain postcodes in London too. Please enquire prior to ordering.
Please note that our current collection is once per week, midweek for bulky items. Please would you be so kind as to supply a mobile telephone number for the courier, along with an email address you check regularly. If there is a safe place for it to be left, please do list it in the space provided on ordering. We will then relay this information on to the courier company.
Please be aware that should you miss your allocated and arranged delivery with the bulky goods courier company, and should a leave safe place not have been named/disclosed, the item will be returned to the depot in Wolverhampton, and a second delivery charge will be payable by you prior to the courier company rearranging delivery to you.